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Email Support

Have a question or need help? Send us an email and we'll get back to you within 24-48 hours.

support@mammothrecruit.com
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Getting Started Guide

New to MAMMOTH RECRUIT? Check out our guide to get up and running quickly.

View Guide

Frequently Asked Questions

Find quick answers to common questions

How do I create an account?

Sign in with Apple or Google on iPhone or through My account on this website. Use the same login for an existing account. New users can create or join a family account after signing in.

Is my data secure with Apple Sign-In?

Yes! Apple Sign-In is one of the most secure authentication methods available. Apple doesn't track your activity in our app, and you can even choose to hide your email address.

How many schools are in the database?

MAMMOTH RECRUIT includes over 2,000 schools with athletic programs across all competitive levels: NCAA Division I, Division II, Division III, NAIA, and NJCAA. We cover more than 40 different sports.

What information is available for each school?

Each school profile includes comprehensive data across four key areas: Athletics (sports offered, division level, conference), Academics (admissions requirements, popular majors, graduation rates), Admissions (acceptance rates, test score requirements), and Cost (tuition, average financial aid, net price).

Can I save schools to compare later?

Absolutely! The Favorites feature lets you save any school to your personal list. Your favorites sync across devices when you're signed in. This is available to all users, including those on the free plan.

What are athletic and academic profiles used for?

Your athlete's profile includes academic information (GPA, test scores, class rank) and athletic information (sport, position, stats, achievements). This profile can be shared with college coaches and programs to give them a quick overview of your student-athlete's qualifications.

What do the Pro memberships include?

Free access includes college search, college pages, favorites, Compare, Discover and player profiles. Mammoth Pro Recruit adds the recruiting process tracker, coach emails and phone numbers, and the coach email builder. Mammoth Pro Admissions adds the admissions and financial aid trackers, test score and GPA distributions, all 19 admission factors and detailed financial aid data. Each costs $25 USD per year, plus applicable taxes, covers up to 3 players you choose, and renews automatically each year unless canceled. Both work on iPhone, web and connected Mammoth tools.

How do I upgrade to a paid plan?

The family owner can open Membership on this website for secure Stripe checkout or subscribe through Apple in the iPhone app. Choose Pro Recruit, Pro Admissions or both. Existing members should manage their current subscription instead of buying again. ChatGPT connects to existing membership access.

Can I cancel my subscription anytime?

For a web purchase, open My account, Membership, then Manage billing. For an Apple purchase, use your Apple subscription settings. Cancel before renewal to avoid the next charge. Access continues through the verified paid period.

Can I manage multiple players?

Yes. One account owner manages multiple players. Each Pro membership costs $25 per year and covers up to 3 players you choose, and you can change them at any time. Each player can have free view or edit guests. Use the same Apple or Google login across clients. Existing Apple subscriptions remain managed through Apple; restore your purchase in the iPhone app to synchronize verified access.

The app isn't loading data. What should I do?

First, check your internet connection. If you're connected but still having issues, try: 1) Close and reopen the app, 2) Sign out and sign back in, 3) Check for app updates in the App Store, 4) Restart your device. If problems persist, contact us at support@mammothrecruit.com.

My favorites aren't syncing. How do I fix this?

Sign in with the same Apple or Google login and select the same family account and player on each client. If you're signed in and still having issues, try signing out and back in to refresh the sync.

Getting Started with MAMMOTH RECRUIT

Follow these steps to make the most of MAMMOTH RECRUIT and streamline your college search:

Step 1: Create Your Account

Download MAMMOTH RECRUIT from the App Store and sign in using Apple or Google. This creates your secure account and enables features like favorites syncing and profile saving.

Step 2: Build Your Profile

Navigate to the Profile tab and enter your student-athlete's information. Include academic details like GPA and test scores, as well as athletic information like sport, position, and achievements.

Step 3: Explore Schools

Use the Search tab to explore schools. You can search by name or use filters to narrow down by:

  • Sport and competitive level (NCAA D1, D2, D3, NAIA, NJCAA)
  • Location and region
  • Academic requirements
  • Cost and financial aid

Step 4: Save Your Favorites

When you find schools that interest you, tap the star icon to add them to your favorites.

Step 5: Compare and Research

Review your favorite schools and compare them across athletics, academics, admissions, and cost.

Step 6: Track Your Progress

Track recruiting activities, admissions applications, and financial aid processes for each school. The recruiting tracker comes with Mammoth Pro Recruit; the admissions and financial aid trackers come with Mammoth Pro Admissions.

Still Need Help?

Send us a message and we'll get back to you as soon as possible