Support Center

MAMMOTH RECRUIT uses Apple Sign-In for secure and easy account creation. Simply download the app from the App Store, tap "Sign in with Apple," and follow the prompts. Your account will be created automatically, and you can start exploring schools right away.

Yes! Apple Sign-In is one of the most secure authentication methods available. Apple doesn't track your activity in our app, and you can even choose to hide your email address. Your personal information is encrypted and protected by Apple's industry-leading security measures.

MAMMOTH RECRUIT includes over 2,000 schools with athletic programs across all competitive levels: NCAA Division I, Division II, Division III, NAIA, and NJCAA. We cover more than 40 different sports, so no matter what your athlete plays, you'll find plenty of options to explore.

Each school profile includes comprehensive data across four key areas: Athletics (sports offered, division level, conference), Academics (admissions requirements, popular majors, graduation rates), Admissions (acceptance rates, test score requirements), and Cost (tuition, average financial aid, net price). This allows families to compare schools holistically.

Absolutely! The Favorites feature lets you save any school to your personal list. Your favorites sync across devices when you're signed in, so you can add schools on your phone and review them later on another device. This is available to all users, including those on the free plan.

Your athlete's profile includes academic information (GPA, test scores, class rank) and athletic information (sport, position, stats, achievements). This profile can be shared with college coaches and programs to give them a quick overview of your student-athlete's qualifications. It's like having a digital recruiting resume ready to share.

The Free plan gives you full access to search and explore all 2,000+ schools, save favorites, and create profiles. The Basic plan adds powerful process tracking features: manage recruiting activities, track admissions deadlines, monitor financial aid applications, and get step-by-step guidance for each process. It's designed for families who are actively in the recruiting process and need to stay organized.

You can upgrade directly within the app. Go to your Profile tab, tap "Subscriptions," and choose the plan that works best for you. All subscriptions are processed securely through Apple's App Store, and you can manage or cancel your subscription at any time through your Apple ID settings.

Yes, you can cancel your subscription at any time. Go to Settings on your iPhone, tap your Apple ID, then tap Subscriptions. Find MAMMOTH RECRUIT and tap Cancel. Your subscription will remain active until the end of your current billing period, and you'll continue to have access to premium features until then.

Currently, subscriptions are per-account. However, if you have multiple student-athletes in your family, each can have their own profile within a single account. We're exploring family plan options for a future update based on customer feedback.

First, check your internet connection. MAMMOTH RECRUIT requires an internet connection to load school data. If you're connected but still having issues, try these steps: 1) Close and reopen the app, 2) Sign out and sign back in, 3) Check for app updates in the App Store, 4) Restart your device. If problems persist, contact us at support@mammothrecruit.com.

Favorites sync requires you to be signed in with Apple Sign-In. Make sure you're signed in on all devices where you want your favorites to appear. If you're signed in and still having issues, try signing out and back in to refresh the sync. Changes may take a few moments to appear across devices.